Return and Refund Policy for Bracelets and Bangles
At our company, we strive to ensure that you are completely satisfied with your purchase. Please read the following policy carefully regarding returns, exchanges, and refunds for our bracelets and bangles.
1. Eligibility for Returns
- Items must be unused, unworn, and in their original packaging with all tags and certificates intact.
- Returns must be initiated within 3 days of receiving your order.
- Personalized or customized items are not eligible for return unless they arrive damaged or defective.
2. Damaged or Defective Items
- If your product arrives damaged or defective, please contact our customer support within 7 days of delivery with a clear photo of the item.
- We will review the issue and, upon approval, offer a replacement or full refund.
3. Return Process
- Contact our customer support team at meeshiv147@gmail.com with your order number, item details, and reason for return.
- Pack the item securely in its original packaging.
- Ship the item back to the address provided by our customer support team.
- Once we receive and inspect the item, we will notify you regarding the approval of your return.
4. Refunds
- Approved refunds will be processed within 7–10 business days after the returned item is received and inspected.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to a defect or error on our part.
5. Exchanges
- Exchanges are allowed for items of the same type and value, subject to availability.
- Contact us at meeshiv147@gmail.com to initiate an exchange.
6. Important Notes
- Please ensure that items are securely packaged to avoid damage during shipping.
- We reserve the right to refuse returns that do not meet the above conditions.
- For any questions, clarifications, or assistance, our customer support team is always available at meeshiv147@gmail.com.